PROFESSIONAL EXPERIENCE
Technical Content Specialist II, Zebra Technologies, JULY 2018 - PRESENT
Lead development of technical content in accordance with stakeholder needs for data capture and mobile computing devices such as tablets, scanners, and imagers that utilize RFID and machine vision functionality.
Lead development of user centered content design strategy to be implemented into the Zebra Technical Content lifecycle.
Lead benchmarking activities for insight on best in class companies within the data capture and machine vision industries.
Coordinate collaboration with electrical, mechanical, systems and software subject matter experts to ensure accurate content fit for a specific use case.
Develop software tool tips for RFID sleds and Machine Vision applications.
Research competitor guides for benchmarking purposes.
Design graphics and illustrations to demonstrate proper device utilization or technical data.
Remote Usability Tester, UserTesting.org, OCTOBER 2015 – JULY 2018
Conduct including cognitive walkthrough to identify potential needs to fit stakeholder requirements.
Lead Instructor, Engaging Creative Minds, JUNE – AUGUST 2016
Led the instruction of 7-11 year olds in the construction of LEGO robots with simple machines, the creation of 3D video games utilizing Atmosphir and Unity software tools, and in the design of skins, the utilization of command blocks, and the creation of custom maps for the PC version of Minecraft.
Tools: Atmosphir | Unity | Minecraft Skin Generator | Minecraft Map Modeler
UX Design & Research Intern, Zebra Technologies, JUNE – AUGUST 2015
Conducted human factors research focused on wearable technology and designed a mobile health care application.
Deliverables: User Flows, Personas, Mock Ups, Site Maps, UI Specifications, Prototypes.
Tools: Photoshop | Illustrator | Sketch | InVision
Technical Publications Intern, Motorola Solutions, JUNE – AUGUST 2014
Created digital user guides with scan functionality for mobile computers with for assisted programs according to technical standards and department guidelines.
Deliverables: User guides for both hardware and software applications.
Tools: Vasont CMS | Arbortext | Framemaker
RESEARCH EXPERIENCE
Usability Research Collaborator, Jet Propulsion Lab (Remote), SEPT - MAY 2015
Research evaluating the efficacy of a 3D data visualization tool to classify variable stars done in collaboration with the Jet Propulsion Laboratory.
Deliverables: Cognitive Walkthrough | Heuristic Evaluation | User Interviews | Focus Groups
Graduate Research Assistant, Learning & Emotion Lab, OCTOBER 2013
Utilized the Microsoft Kinect motion sensing device to analyze posture variations in college students over time while taking an arithmetic test with varying ranges of difficulty.
Deliverables: Screen Capture Data Analysis | ANOVA Analysis | Data Visualizations
Tools: Camtasia | SPSS
PUBLICATIONS
Evaluation of Data Visualization Software for Large Astronomical Data Sets (AAS 2016) | https://aas.org/meetings/aas227
Techniques for Recording and Analyzing Posture and Gesture as a Means of Inferring Students’ Emotional States (Fall Tech Conference 2014) | http://fallconference.com/
The Future of Marketing Through Google Glass (FutureM 2012) | www.futurem.org
The Influence of Layout Changes on Facebook Usage (NYSCA 2012) | www.nyscanet.org
EDUCATION
Masters (MA) Human Computer Interaction, State University of New York at Oswego (2016)
RISE Travel Grant Recipient
Omicron Delta Kappa National Leadership Honor Society Member
2014 & 2016 QUEST Symposium Speaker
Bachelors (BA) Communication & Social Interaction, State University of New York at Oswego (2012)
SCAC Research Grant Recipient
2012 QUEST Symposium Speaker